The Many Services that Run TinyPilot

Indie Hackers - July 1, 2021

Michael Lynch (@deliberatecoder)

https://decks.mtlynch.io/services-run-tinypilot/

Shopify

eCommerce platform ($29/mo + $10/mo add-ons)

Shopify

  • Pros
    • Easy to use
    • Inexpensive
    • Reliable

Shopify

  • Cons
    • Expects to manage your entire operation (website, inventory, CRM)
    • Relies on third-party apps for core features (creating invoices, offering subscriptions)
    • Third-party apps get way too much data

Notion

Knowledge base ($10/mo/person, $40/mo total)

Notion

Notion

  • Pros
    • Pretty user-friendly (modulo some footguns)
    • Better as a knowledge base than Google Docs
    • Searchable

Notion

  • Cons
    • Lots of UI gotchas
    • Workflow forces you to frequently bounce between keyboard and mouse

Reviewable

Code reviews ($39/month)

Reviewable

  • Pros
    • One of the few tools that supports for multi-round reviews
    • Clean integration with Github

Reviewable

  • Cons
    • Requires broad user permissions
    • Web app is flaky
    • Confusing for developers coming from Github code reviews
    • No feature development for years

TalkYard

Customer support forum ($38/month*)

* on a pay-what-you want basis

TalkYard

TalkYard

  • Pros
    • Good UI
    • Privacy-friendly
    • Markdown-friendly
    • Extremely affordable pricing
    • Personalized customer service directly from the founder
    • Open-source

TalkYard

  • Cons
    • Slow feature development

CodeTree

Bug prioritization ($24/month)

CodeTree

  • Pros
    • Shows aggregate view of bugs from different Github repos

CodeTree

  • Cons
    • Difficult to navigate
    • Confusing pricing (an organization counts as a user?)
    • Poor customer support
    • No feature development

TopicBox

Internal mailing lists ($20/month)

TopicBox

  • Pros
    • Clean UI
    • Simple interface

TopicBox

  • Cons
    • Using a custom domain requires manual intervention from support
    • Limited administrative controls

LogPaste

Diagnostic log sharing ($6/month self-hosted)

LogPaste

LogPaste

  • Pros
    • I built it
    • Open-source
    • Simple for customers to use
    • Inexpensive to run

LogPaste

  • Cons
    • No new features unless I add them
    • No admin dashboard

BitWarden

Secure secret sharing ($12/month)

BitWarden

  • Pros
    • Open-source
    • Independent reimplementations of server exist
    • Supports many platforms and browsers

BitWarden

  • Cons
    • Lots of confusing UI paths
    • Browser integration is only okay

JustWorks

HR-as-a-service

JustWorks

  • Pros
    • Payroll has been smooth
    • Handle legal requirements

JustWorks

  • Cons
    • Hidden fees
    • No way for employees to request reimbursement
    • Tight turnaround on payroll approval
    • Poor customer support
    • Ask for same information over and over

Sentry

Error monitoring (sales site)

Cronhub

Service monitoring

Stripe

  • Pros
    • Nice UI
    • Easy subscription button

Stripe

  • Cons
    • Terrible for eCommerce
    • Dev integrations are super complicated

eBay

Sales channel

EmailOctopus

Public mailing list

Tailscale

  • VPN ($0/month)

Beancount

  • Bookkeeping ($0/month)

Beancount

Beancount

  • Cons
    • Steep learning curve
    • You have to self-host it

Google Cloud Platform

Web hosting

Mercury

Business checking

Chase

Business credit card

Chase

  • Pros
    • They gave me a credit card
    • Decent bank

Chase

  • Cons
    • $3k credit limit (my monthly expenses are sometimes up to $30k)
    • Poor customer support
    • They keep sending me weird paper statements

PayPal

  • Payment processing (via Shopify) (2.9-4.4% per transaction)

PayPal

  • Pros
    • Customers like it

PayPal

  • Cons
    • Withhold money sometimes due to investigations
    • Tedious to move money back to checking

Stripe

Subscription management

Google Docs / Sheets

  • Inventory tracking
  • Design documents

Github

Source hosting (main development)

Microsoft VSTS

Source hosting (distribution)

SavvyCal

CircleCI

TeamUp

Gandi

TopTracker

SavvyCal

Craftybase

Fastmail

Questions?